Industry news

Organisation offers webcast VoIP training

An organisation is offering webcast training which seeks to teach users about voice over internet protocol (VoIP) and unified communications technologies.

WildPackets Academy will guide people through typical problems companies might experience while using VoIP and offer advice on pre-deployment assessments.

Identifying issues where groups do not check their infrastructure is capable of sustaining a telephony network of this type, it suggests this is one of the key factors which prevents unified communications technologies achieving their performance potential.

Vice president of marketing for the firm Tony Barbagallo claims the company offers skills development for IT staff who might benefit from a greater knowledge about the solutions.

He says: "Our new training curriculum and assessment service will offer IT staff new techniques and best practices to efficiently deploy voice and video across their networks."

According to a contributing editor at TMCnet.com, Anshu Shrivastava, companies looking to deploy unified communications need to plan the deployment thoroughly if it is to be successful.