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Interoute Communications Limited (UK)

Welcome to the Interoute Terms and Conditions site.  On this site you can find the terms and conditions applicable to your order unless you have signed up to a specific Master Services agreement with Interoute.
In order to establish which Standard terms and Conditions and Service specific terms and conditions apply to your service please check the full legal name and registered office of the Interoute entity stated on your Purchase Order. (You can find this information at the signature area on your Purchase Order)

 

Please find here Interoute’s Terms and Conditions (Schedule 1) binding at the signature date of your Purchase Order:

Purchase Order signed before: 01/10/2007: Schedule 1 ver 1.4
Purchase Order signed on or after 01/10/2007: Schedule 1 ver. 3.01
And the Interoute's Acceptable Use Policy: link

 

Please find here Additional Terms (Schedule 2) relevant to your Service:

Products

Terms and Conditions

Managed Bandwidth Service

Schedule 2A version 3.2 

Co-Location Service

Additional Terms and SLA - Schedule 2C version 3.3 

Dark Fibre Service

Additional Terms_Global_v1.0 

Ethernet Service

Schedule 2E version 3.3 

IP Access, IP Transit, Internet Managed Multihoming, Channel IP Transit, Domain Name

Schedule 2F version 3.5 

VPN Service, Internet Central, Remote Access, Managed Backup

Schedule 2G version 3.0 

Hosting Service, Hosting Firewall, Shared Hosting, Professional Services, SSL

Schedule 2H version 3.0 

Media Live Stream

Schedule 2J version 3.0 

Interoute One Service

Enterprise Voice Services - Schedule 2K version 3.0 , Inbound Access - Schedule 2P version 1.0 

VVN TDM Ports, VVN Private IP, VVN Trunk Group

Schedule 2L version 1.3 

Share Service

Schedule 2M version 3.0 

Message Labs Service

Schedule 2N version 3.0 

 

Please check the document carefully to ensure it is applicable to your Services.

If you find any difficulty in finding your documentation, please do not hesitate to contact your Account Manager at Interoute.